Denise Peña is a Senior Technical Writer with Blackbaud. While at Blackbaud, she’s led efforts in migrating hundreds of help files into MadCap Flare and moved her team from Microsoft’s Team Foundation Server to Github. She’s also led a MadCap webinar on MadCap’s Analyzer, highlighting its benefits. Denise uses MadCap Flare, MadCap Lingo, and Analyzer, and enjoys exploring tools, like Google Analytics, to enrich documentation focus for the customer. She earned her BA in English from West Texas A&M University and MA in Technical Communication from Texas State University.