Casey Schroeder creates best-in-class user experiences through in-product help and education. As 84.51°’s lead technical writer, Casey developed an array of self-serve Learning Centers that blend help and learning together for a seamless user experience. She now leads a team of four writers who support the enterprise by creating innovative and scalable learning solutions that meet users where they are. Casey is MAD Certified for MadCap Flare, is a WalkMe digital adoption strategist, and has dabbled in front-end web development, analytics, UX design, and more.
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