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On-site and Web-based Training

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MadSkills, Inc. (a subsidiary of MadCap Software) provides professional on-site and web-based certified training courses to advance your skills quickly and maximize the return on your software investment. Our course curriculum covers a variety of topics and receives regular updates throughout the year students are up to date with the latest trends, technology and best practices.

For training opportunities outside of North America, including on-site and web-based courses, contact us learn more about courses offered in your area.

For all training-related inquiries, call or contact sales using the form below.

+1 (858) 320-0387 OR Contact Sales


This course has proved very beneficial to my personal development. It was well balanced between lecture and hands-on learning. The coursebook is a great educational tool and quick reference.

Jay Wisnosky
ProModel, Corp.


Certified Training Schedule

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MadCap Flare Training Outlines

MadCap Flare Training

MadCap Flare Basic/Intermediate Training Course

3-day On-site / 4-day Web-based Training

Audience

This course was designed for new Flare users, but it includes numerous tips, advanced techniques, and challenge exercises for experienced users.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice to introduce the major features of Flare. By the end of the course, you will have the skills you need to develop online and print targets such as help systems, knowledge bases, and user guides.

During this hands-on course, a Certified Flare Instructor will cover basic and intermediate skills, including:

  • Creating a new project
  • Importing content (including existing RoboHelp projects)
  • Creating and editing topics
  • Working with images and video
  • Creating navigation, including links, table of contents, and index
  • Managing styles, skins, and other appearance features
  • Efficient single-sourcing, including variables and conditional tags
  • Publishing content to web and print

CSS Training

Flare CSS Training Course

1-day On-site / 2-day Web-based Training

Audience

This course was designed for new and experienced Flare users who are interested in creating and modifying styles. It includes overview and introductory information for students who are new to CSS and advanced challenges for students who have experience developing stylesheets.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce the most useful CSS properties, from the most commonly used to the obscure and powerful “hidden” properties. By the end of the course, you will have the skills you need to develop a stylesheet.

During this hands-on course, a Certified Flare Instructor will cover:

  • CSS overview
  • Creating, importing, and modifying stylesheets
  • Text styles
  • List styles
  • Link and dynamic content styles
  • Table styles
  • Print styles
  • Testing styles

Project Management Training

MadCap Flare Project Management and
Team Authoring

1-day On-site / 2-day Web-based Training

Audience

This course was designed for new and experienced Flare users who are technical writing managers, interested in project management, and/or working as part of a team. It includes overview and introductory information for students who are new to project management and team authoring and end-of-module discussion topics for experienced students who would like to share tips based on their past projects.

Course Overview

This course uses a combination of lectures, demonstrations, and instructor-led discussion sessions to teach best practices for managing Flare projects and working as a team. By the end of the course, you will have the skills you need to manage large and small Flare projects as a team lead, team member, or lone writer.

Development and Team Authoring Overview:

  • About Working as a Team
  • Workflow
  • Adding an Annotation to a Topic
  • Viewing and Hiding Annotations in a Topic
  • About Source Control
  • Binding a Project to Source Control
  • Checking In a File
  • Checking Out a File
  • Getting the Latest Version of a File
  • Viewing Differences Between Versions
  • Rolling Back to a Previous Version of a File
  • Viewing the Source Control Status
  • Adding a File to Source Control
  • Project Tracking
  • Reviewing Project Reports
  • Best Practices

Project Management Overview:

  • About Project Management in Flare
  • Conducting a High-level User and Task Analysis
  • Estimating Projects
  • Setting Usability Goals
  • Job Roles
  • Information Plan
  • Best Practices

Single Source Training

MadCap Flare Single Sourcing Training Course

1-day On-site / 2-day Web-based Training

Audience

This course was designed for new and experienced Flare users who are interested in reusing content and generating multiple targets from the same content. It includes overview and introductory information for students who are new to single-sourcing and advanced tips and best practices for students who have experience with single-sourcing.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce single-sourcing concepts and techniques. By the end of the course, you will have the skills you need to single source content using Flare.

During this hands-on course, a Certified Flare Instructor will cover:

  • Importing and re-importing documents
  • TOCs and outlines
  • Document design: master pages, headers, and footers, page layout
  • Stylesheets: master stylesheets, page breaks, medium types, auto-numbering
  • Creating and formatting cross-references, TOC, glossary, and index types
  • Condition tags
  • Variables and snippets
  • Building, using, and publishing targets
  • Master projects: adding, creating, reusing, and linking of master projects

Migration Training

Migrating from FrameMaker® to Flare

1-day On-site / 2-day Web-based Training

Audience

This course was designed for experienced FrameMaker® users who are interested in migrating to Flare.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to explain the migration process. By the end of the course, you will have the skills you need to migrate your FrameMaker® documents to Flare and develop print and online documentation.

During this hands-on course, a Certified Flare Instructor will cover:

  • An overview of topic-based authoring
  • How FrameMaker® features convert to Flare
  • Preparing your FrameMaker® documents and books for migration
  • Best practices for importing documents
  • Importing styles into Flare
  • Importing Index Keywords and TOC's into Flare
  • Importing images into Flare
  • Importing tables and removing inline formatting
  • Importing and creating cross references and links
  • Page design and layout

Responsive HTML5, Mobile, and EPUB

Responsive HTML5

1-day On-site / 2-day Web-based Training

Audience

This course was designed for Flare users who are interested in writing and publishing content for mobile devices. It includes overview and introductory information for students who are new to mobile and advanced tips and best practices for students who have experience creating mobile content.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce responsive HTML5. By the end of the course, you will have the skills you need to publish content optimized for any size device.

During this hands-on course, a Certified Flare Instructor will cover:

  • Responsive design overview
  • Writing for mobile devices
  • Stylesheets
  • Text and lists
  • Images and video
  • Tables
  • Responsive layouts
  • Skins
  • Targets
  • Testing
  • Resources



MadCap Lingo Training Outlines

MadCap Lingo Training

Course Overview

During a hands-on, two hour live and interactive web-based training course, a Certified Flare Instructor will cover the following key topics and concepts that will greatly increase your efficiency with MadCap Lingo.

  • Course Overview
  • MadCap Lingo Overview
  • Working In MadCap Lingo
  • The Translation Management Workflow – Authors
  • Using Lingo as a CAT Tool – Translators
  • Using Lingo with the MadPak Professional Suite
  • Open Q&A Session
  • Course Summary
Lingo JumpStart Training Contact Sales

Contact Sales for More Information




MadCap Contributor Training Outlines

MadCap Contributor Training Contact Sales

Contact Sales for More Information

MadCap Contributor Training

Course Overview

During a hands-on, two hour live and interactive web-based training course, a Certified Flare Instructor will cover the following key topics and concepts that will greatly increase your efficiency with MadCap Contributor.

  • Course Overview
  • MadCap Contributor Overview
  • Working in MadCap Contributor
  • Analysis of Contributor Workflows
  • Tips & Tricks for using MadCap Contributor
  • Open Q&A Session
  • Course Summary



Consulting Services

Consulting services are also provided on a project basis by MadSkills, Inc. Services include assistance with existing content conversion, project analysis, assistance starting a new project, or trouble shooting and workflow assistance. Three full days of training and two days of project-specific on-site consulting are available as a QuickStart program.

If you’re interested in becoming a Certified Flare Instructor, please contact: sales@madcapsoftware.com