MadCap Feedback™ Server — User Feedback and Reporting

1. Create Content — Author a project in Flare and create desired output(s).
2. Implement Feedback — Install Feedback on your company web server or choose MadCap's hosted service.
3. Output with Feedback — Within Flare, choose to include Feedback Web 2.0 features in your target output(s).
4. Users Submit Feedback — Users viewing your content can now rate and comment on quality and usefulness of a topic.
5. Analyze Results — View search activity, user comments and ratings.
6. Improve Content — Add search synonyms, edit, and add new content based on user feedback.