1. Create Content
Author a project in Flare and create desired output(s).
2. Implement Feedback
Install Feedback on your company web server or choose MadCap's hosted service.
3. Output with Feedback
Within Flare, choose to include Feedback Web 2.0 features in your target output(s).
4. Users Submit Feedback
Users viewing your content can now rate and comment on quality and usefulness of a topic.
5. Analyze Results
View search activity, user comments and ratings.
6. Create Reports
Create reports and visualize usage trends.
7. Improve Content
Add search synonyms, edit, and add new content based on user feedback.
