MadCap Software, Inc. is committed to protecting your privacy. You can visit most pages
on our site without providing any information about yourself. However, we sometimes require
information in order to provide services that you request, and so the following privacy
statement explains collection, dissemination and use of your personal data in those
situations. This information may be expanded or updated as we change or develop our site.
For this reason, we recommend that you review this policy from time-to-time to see if
anything has changed. Your continued use of our site signifies your acceptance of our
privacy policy.
MadCap Software, Inc. collects information on our users by your voluntary submissions and
through cookie technology.
The information MadCap Software, Inc. collects is used in a variety of ways: for internal
review; to improve the content of the site, thus making your user experience more valuable;
to notify you about updates; to provide you information you have requested; and to let you
know about our products and services.
By using our Web site, you consent to the collection and use of the information described
in this Privacy Policy by MadCap Software, Inc..
Personally Identifiable Information
When you purchase something on our site, we collect personal information from you including
your shipping address, credit card number and the e-mail address to use for order
confirmation. This information is collected on Web pages using encryption technology to help
prevent any third party from intercepting the information. Your credit card information is
only used for completing the purchase transaction and is retained only as necessary for
administration purposes. We use the information provided by our customers to analyze product
trends. This analysis helps us improve the quality of our Web site and product mix.
Email:
When requesting information or a trial of our software, you may be asked to provide your
email address. By providing your e-mail address, you are agreeing that MadCap Software, Inc.
can send you important information about our products, including announcements of new
releases. If you do not wish to receive email information from us
click here to be remove from our mailing list.
Cookies:
Cookies are small text files a Web site uses to recognize repeat users, facilitate the user's
ongoing access to the site and facilitate the use of the site. "Cookies" also allow
a site to track usage behavior and compile site usage information that will allow for the
improvement of content. This information is anonymous and we use this information only
internally - we never give away information about our users.
Disclosure:
Our policy is not to disclose personally identifiable information to unrelated third unless
required to do so by law or legal process. MadCap Software, Inc., at its sole discretion,
reserves the right to make exceptions to this policy in extraordinary circumstances (such
as a bomb or suicide threat, or instances of suspected illegal activity) on a case-by-case
basis.
Although MadCap Software, Inc. will take reasonable measures not to disclose information about
you or the contents of your communications, we may be compelled to do so in the good faith belief
that such action is reasonably necessary (a) to comply with the law; (b) to comply with legal
process; (c) to enforce these terms and conditions; (d) to respond to claims that any content
violates the rights of third parties; (e) to facilitate the terms of an acquisition of MadCap
Software, Inc. by, or merger with, another company or (f) to protect the interests of MadCap
Software, Inc. or others.
Updates to This Policy:
As our Web site evolves over time or our data handling policies change, we will update this
privacy policy. This privacy policy will be governed by the laws of the United States and the
State of California.
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