Jennifer Morse

About Jennifer Morse

Jennifer Morse, Product Evangelist for MadCap Software, has over 16 years of experience in the technical communication industry. Since joining the company in 2006, Jennifer has played an integral role in MadCap's growth, helping to increase MadCap's market share in the United States and overseas markets including Europe, the Middle East and India.

Announcing MadCap Lingo 10.1: New Features and Enhancements for Translation Management
Jennifer Morse

Posted by Jennifer Morse

August 8, 2017

We are thrilled to announce the release of MadCap Lingo 10.1, our translation and localization tool designed to streamline the translation of your technical documentation. Whether you are a technical author preparing MadCap Flare projects for translation, or a translator managing the translation, MadCap Lingo provides a tightly integrated workflow to manage the translation …

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Customizing a Search Results Page in MadCap Flare’s HTML5 Top Navigation Output
Jennifer Morse

Posted by Jennifer Morse

August 3, 2017

One of the most wonderful things about my job is talking with MadCap Software customers! I get to learn about all the creative ways they are putting MadCap Flare to use, the problems the software solves, and the innovative ways content is presented so end users can find what they need quickly and easily. In fact, if you view our Customer Showcase page, you can see a small …

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MadCap Scholar Program Series – An Interview with Dr. Ryan Weber, Associate Professor, Director of Business and Technical Writing at University of Alabama in Huntsville
Jennifer Morse

Posted by Jennifer Morse

July 27, 20171 Comments

The MadCap Scholar Program gives us the exciting opportunity to work with professors and universities to provide students with the tools they need to succeed in the technical communication industry. We recently had a chat with Dr. Ryan Weber, who directs the technical writing program at University of Alabama in Huntsville and has been a part of our MadCap Scholar Program for …

MadCap Scholar Program Interview - Dr. Ryan Weber
An In-depth Look at Synchronizing Navigation Elements in MadCap Flare 2017 r2
Jennifer Morse

Posted by Jennifer Morse

June 29, 20171 Comments

In MadCap Flare 2017 r2, a handy option was added to the target file to synchronize navigation elements with table of contents (TOC) entries for HTML5 Top Navigation and skinless outputs.  At first, it may be hard to visualize what this feature is and why you might consider using it, so I’ll explain. You may have an instance where a single topic needs to be linked to …

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A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge
Jennifer Morse

Posted by Jennifer Morse

June 1, 20177 Comments

When it comes to adopting a single source workflow, MadCap Flare is a powerhouse tool. Content authors rely on Flare to help maximize the reuse of this source content, and to deliver the right content, to the right audience, in whatever format is needed -- aka multi-channel publishing. One such channel, which has been highly requested as of late, is Salesforce Knowledge. …

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