Jennifer Morse

About Jennifer Morse

Jennifer Morse, Product Evangelist for MadCap Software, has over 16 years of experience in the technical communication industry. Since joining the company in 2006, Jennifer has played an integral role in MadCap's growth, helping to increase MadCap's market share in the United States and overseas markets including Europe, the Middle East and India.

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge
Jennifer Morse

Posted by Jennifer Morse

June 1, 20175 Comments

When it comes to adopting a single source workflow, MadCap Flare is a powerhouse tool. Content authors rely on Flare to help maximize the reuse of this source content, and to deliver the right content, to the right audience, in whatever format is needed -- aka multi-channel publishing. One such channel, which has been highly requested as of late, is Salesforce Knowledge. …

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Announcing MadCap Flare 2017 r2: Salesforce Integration, Top Nav Enhancements and More!
Jennifer Morse

Posted by Jennifer Morse

May 10, 20172 Comments

Fresh off the heels of a few dozen live demos and presentations to eager eyes at the STC Summit, I’m thrilled to share details about our latest release, MadCap Flare 2017 r2, announced earlier this week. This new version comes packed with a number of new features and enhancements, designed to give you even greater control over how you create, manage, and deliver your …

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New Release: MadCap Central Adds Slack Integration!
Jennifer Morse

Posted by Jennifer Morse

April 6, 2017

We know that technical communicators are keen on collaboration. That’s why we’re excited to announce the new release to MadCap Central – integration with Slack! For those of you that are unfamiliar with Slack, it’s a popular communication tool where you can message other users, create channels, and improve productivity on projects, teams, and more. We’ve seen …

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MadCap Flare 2017 Feature Round Up: Conversion of MS Word Equations to MathML, Add File Dialog Improvements, and Variable Pinning
Jennifer Morse

Posted by Jennifer Morse

March 30, 2017

We’re at the end of my MadCap Flare 2017 Feature Highlight series, and I couldn’t forget these last new features! Each one provides new options and enhancements to Flare projects, and are designed to make the documentation process easier for the user. Convert Equations in Word to MathML In previous versions of Flare, if you imported Word files that contained equations, …

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New Feature Highlight: Dynamic Preview Window in MadCap Flare 2017
Jennifer Morse

Posted by Jennifer Morse

March 7, 20178 Comments

With each release of MadCap Flare, you often find a new feature that makes you happy. Maybe because it saves you a bunch of time, a bunch of clicks, or maybe because it’s just fun! For me, the new Dynamic Preview window pane in Flare 2017 is one of these features. The ability to preview what a topic, snippet or master page will look like with certain target settings …

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